Do you backorder products not in stock?

We make every effort to ship all of your items at the time the order is placed. If we are short on an item and it is still available from the factory, then we will backorder the item and ship when it arrives at our warehouse. We will notify you of th

Do you have a retail location?

11/29/2014 is strictly an Internet store; we do not have a retail location. Our mailing address is Tucson, Arizona. Our packaging facility is located in Vail, Arizona. Under special circumstances, we may schedule a package to be picked up. Package

How do I track my package?

For US Postal Service Shipments: Free Standard Shipping, Priority Mail, Express Mail, Copy the tracking number that is provided in your Shipping Confirmation email. Go to and paste the tracking number into the Tracking box. You will be

How will I know my order shipped?

You will receive an email notification when your order has left our warehouse. You can also check the status of your order by logging into your account on If you do not see your order confirmation or shipping notification in your email
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